Hi there! To better assist you with diagnosing the issue with your dishwasher door, could you answer a few questions for me? Is the door lock visibly damaged in any way? Is the control center working properly?

To determine if the control center is working properly, you can try unplugging the dishwasher for a few minutes, then plug it back in and see if the door will open. If the door still doesn’t open, it may be due to a damaged door lock and will need to be replaced.

Yes, it is possible that the door lock needs to be replaced if unplugging the dishwasher and plugging it back in did not resolve the issue with the door being stuck closed. It’s best to have a professional diagnose and repair the issue to ensure it is fixed properly.